Frequently Asked Questions
A Few Helpful Details Before You Inquire
We know planning an event comes with a lot of moving pieces. Below you’ll find answers to some of the most common questions we receive about our photo booth experiences.
If you don’t see what you’re looking for, feel free to reach out — we’re always happy to help.
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We offer two signature experiences:
Modern Vintage is our open-air booth — visible, social, and designed to be the energy of the room. It features a handcrafted wooden frame, premium backdrops in a curated selection of styles, custom print design, and a touch screen experience.
Nostalgic Chic is our enclosed photo booth — intimate, unexpected, and unlike anything else in the room. Guests step inside, the curtain draws, and the moment is entirely theirs.
Not sure which one is right for your celebration? Take our quick quiz → or reach out — we're happy to help you decide.
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We provide elevated photo booth experiences for weddings, galas, corporate events, and celebrations of all kinds throughout Jacksonville, Northeast Florida, and Coastal Georgia.
From black-tie weddings to milestone celebrations, our booths are designed to complement the space and elevate the guest experience.
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We believe a photo booth should feel like part of the design — not an afterthought.
Our experiences are defined by:
Handcrafted wooden booths with a refined, design-forward aesthetic
Flattering professional lighting
A personalized touch screen experience
High-speed printing for instant, polished keepsakes
Thoughtful styling and attention to detail
A calm, professional presence on-site
The result is an experience that feels intentional, elevated, and genuinely fun for guests.
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Yes. Every experience includes a Photo Booth Concierge on-site throughout your event.
Your concierge assists guests, manages the flow, and ensures everything runs smoothly — so you can stay present and enjoy the celebration.
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We typically recommend a space of 10×10 feet, to allow proper set-up and guest flow, though we’re happy to work with your venue to ensure the setup fits comfortably and looks beautiful in the space.
Our backdrops for Modern Vintage are 8ft wide by 8ft tall.
Nostalgic Chic has a smaller footprint. It is 6ft wide by 3ft deep.
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Yes — lighting is one of our top priorities.
Our booths include professional, flattering lighting designed to look beautiful in a variety of environments, from bright ballrooms to dimly lit reception spaces. Every detail is set up with image quality and guest comfort in mind.
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Yes — we provide a curated prop box with props that are fun, elevated, and never tacky.
Our selection is designed to enhance the experience and theme of the event without overwhelming the look of the photos. Think playful, polished, and photo-ready.
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Absolutely. Every experience includes custom print design created to match your event aesthetic.
We’ll work with your color palette, fonts, and overall style to create a keepsake your guests will actually want to keep.
We typically begin the print design process 1-2 months before your event. Print design proofs will be sent to you for approval not later than 1 week before your event. Proofs will not be sent if the event is not paid in full.
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Guests enjoy instant printed keepsakes, produced using our high-speed professional printer.
We focus on creating a smooth guest flow and beautifully finished prints.
We will provide 1 print per person per photo booth session.
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Yes. After your event, you’ll receive access to an online gallery with complimentary downloads, making it easy to share and save your favorites.
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What is your cancellation policy?
We understand that life happens — and while we're unable to offer refunds on any portion of your service fee, we do want to work with you when circumstances change.
If you need to cancel 15 or more days before your event, we'll issue a credit equal to any monies paid minus your 25% retainer and any transaction fees), valid for one year from your original event date. Credits are transferable, so you can apply it to a future event or gift it to someone else.
For cancellations within 14 days of your event, we're unable to offer a refund or credit — your full remaining balance is still due as outlined in your agreement.
We strongly recommend purchasing event insurance if you're concerned about unforeseen circumstances. Your retainer is non-refundable and is what holds your date — once it's submitted, your spot is reserved exclusively for you.
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We proudly serve weddings and events within 120 miles of Jacksonville, Florida, and regularly travel throughout Northeast Florida and Coastal Georgia.
For celebrations beyond this range, we’re happy to travel when the event aligns with our aesthetic and approach. Travel fees may apply based on distance and logistics, and are always clearly outlined in your custom quote before booking.
To keep planning simple, we offer instant custom quotes through our inquiry process—so you can see availability, pricing, and any applicable travel details tailored specifically to your event.
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Of course! Certificate of Insurance is available upon request.
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Yes! We have been fingerprinted, background checked, and carry a Florida Schools Contractor badge.
At this time, we are only accepting High School Homecoming and Prom events. We are not accepting Elementary or Middle school dances or events.
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We recommend inquiring as soon as you have your event date and venue secured. Popular dates — especially during peak wedding season — tend to book well in advance.
Your date is only reserved once a signed agreement and retainer are received.
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To get started, submit an inquiry with your event date, venue, and a few details about what you’re planning.
From there, we’ll confirm availability, walk you through next steps, and help you reserve your date.
A 25% retainer is due at signing to reserve your date — the remaining balance is due 30 days prior to your event.